Privacy Policy

We collect your personal data through three main methods:

a) Data you provide to us

You may provide us with information when:
• Filling out our contact form
• Messaging us through social media
• Subscribing to brand marketing newsletters
• Making a purchase or inquiring about our products

This information may include:
• Name
• Phone number
• Email
• Delivery address
• Any other information you choose to share with us

b) Data we collect automatically

When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device model
• Pages visited
• Time spent on the site
• General geographic location data

We use cookies and tracking technologies to improve your experience with our website. You can disable cookies from your browser settings if you wish.

c) Data from third parties

We may receive data about you from:
• Social media platforms (e.g., if you interact with our ads)
• Advertising or analytics services
• Delivery or payment services

We use your data to:
• Respond to your messages or inquiries
• Process orders and manage shipping
• Improve your experience on our website
• Promote our products through advertising
• Send updates about our products and brand news (with your consent)
• Understand how customers use our website and social media

We may also use your data to:
• Prevent fraud or unauthorized use
• Comply with local laws

We may share your data with:
• Delivery and logistics partners
• Payment service providers
• Marketing or advertising agencies we work with
• IT service providers (such as website hosting)
• Legal or government authorities if required

We never sell your personal data under any circumstances.

Protecting your data is one of our highest commitments that we take seriously and strive to maintain. We use highly precise and secure measures to ensure the protection of your personal data from any illegal use or unauthorized access. We would like to point out that no system is 100% secure, so you should be careful when sharing your personal information online. It is your responsibility to protect your password and your computer or phone from any unauthorized use.

We retain your data only as long as necessary to:
• Complete what you requested from us
• Comply with legal requirements
• Improve our services

When we no longer need your data, we delete it or anonymize it.

You have the right to:
• Know what personal data we hold about you
• Correct your data if it's incorrect
• Request deletion of your data (in some cases)
• Unsubscribe from marketing messages at any time

To submit a request, please contact us via:
privacy@freksy.com

Cookies help us understand how you use our website and improve your experience with us. You can disable cookies from your browser if you wish. However, please note that some features may not work properly.

We may also use tracking technologies from platforms such as:
• Facebook (Meta)
• Instagram
• Google

These tools help us show you the most relevant ads.

We may update this privacy policy from time to time without prior notice. If any changes are made, the 'Last Updated' date above will be updated.

FREKSY products are suitable for all categories and ages, including children. However, our website and online services are not directed at children under 18 years of age, and we do not knowingly collect any personal information from children.

If we discover that we have collected data from a child under 18 without parental or guardian consent, we will delete it immediately. Parents or guardians who believe their children may have provided us with personal information can contact us at privacy@freksy.com for assistance.

For any questions or requests regarding your data, please contact us via:
Email: privacy@freksy.com
WhatsApp: +212 661-000000
Website contact form

FREKSY BRAND
[Agadir, Morocco]